FAQs

All orders $150+ will be eligible for free shipping. Once your order is placed, we will fulfill the order within TWO business days, and the delivery period varies as follows:

*Goto Display Box not includes free shipping due to its volume weight.  

Once you see your order status shows fulfilled or have received the notification of your order is ready, you can pick-up your order from our locations at any time during our opening hours for free.

*You can Self Track your order by click the red message button on the left corner. Once it shows fulfilled, it means ready to pick up.*

*Please note that your shipment may be delayed if we do not get a response from you*

Once your shipment is ready, your parcel will be delivered within THREE business days. 

We will be shipping your parcel via UPS or Canada Post at a standard rate, and your parcel should be delivered within 10 business days. You will receive a tracking number once your order is handed over to our courier. If have any questions or concerns regarding your order, please contact us via one of the methods mentioned here.

Unfortunately, we only offer one default shipping option each for both local and domestic shipping. We are working on offering variable rates and will be opening to more areas soon. Thank you for your understanding.